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Privacy Policy for KERA Fresh
Last Updated: April 28, 2026
KERA Fresh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by KERA Fresh. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, KERA Fresh. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect information from you when you visit our Service, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. The types of information we may collect include:
•Personal Identifiable Information (PII): Name, email address, mailing address, phone number, and payment information.
•Non-Personal Identifiable Information: Browser type, operating system, IP address, and website usage data.
2. How We Use Your Information
Any of the information we collect from you may be used in one of the following ways:
•To personalize your experience (your information helps us to better respond to your individual needs)
•To improve our Service (we continually strive to improve our Service offerings based on the information and feedback we receive from you)
•To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
•To process transactions
•To administer a contest, promotion, survey or other Service feature
•To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.)
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
4. Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our Service. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
6. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Operating Hours: 07:00 AM - 15:00 PM (GMT+4, UAE Standard Time) - Please note that these hours are for general inquiries and support. Order delivery times may vary.
