Your Cart

About KERA Fresh

What is KERA Fresh?

KERA Fresh is a brand dedicated to bringing authentic South Indian flavors to your table. We offer a range of premium quality, traditional South Indian food products, prepared with hygienic care and delivered fresh.

Where are your products available?

We offer fast delivery across the UAE. You can shop for our products directly on our website or find them at our partner stores. Please check our "Store Locator" for more details.

What makes KERA Fresh products unique?

Our commitment to authenticity, quality, and freshness sets us apart. We use 100% preservative-free, premium quality ingredients, traditional stone-ground spices, and authentic South Indian recipes. We also offer vegan-friendly options.

How long has KERA Fresh been in business?

KERA Fresh has over 12 years of experience and trust in delivering authentic South Indian food products.

Products and Ordering

What kind of products does KERA Fresh offer?

We offer a variety of South Indian food products, including Breads & Parottas, Idiyappam, Condiments, and Ready-to-Cook items. Our product range is constantly expanding to bring you more traditional flavors.

Are your products preservative-free?

Yes, all KERA Fresh products are 100% preservative-free, ensuring you enjoy natural and healthy food.

Do you have vegan options?

Yes, we are proud to offer a selection of vegan-friendly options to cater to diverse dietary preferences.

How can I place an order?

You can easily place an order through our website. Simply browse our products, add them to your cart, and proceed to checkout. We offer convenient online payment and delivery services.

What are your delivery areas and times?

We provide fast delivery across the UAE. Specific delivery times may vary based on your location and order details. You will receive more information during the checkout process.

Support and Contact

How can I contact KERA Fresh customer service?

You can reach us via email at sales@southlagoon.com or by phone at +971 6 7474704. Our operating hours for general inquiries and support are 07:00 AM - 15:00 PM (GMT+4, UAE Standard Time).

What should I do if I have an issue with my order?

If you encounter any issues with your order, please contact our customer service team immediately via phone or email. We are committed to resolving any concerns promptly and ensuring your satisfaction.

Where can I find information about allergens?

While we strive to provide accurate information, customers with allergies or specific dietary requirements are advised to carefully read product labels. For further clarification, please contact us directly.

Can I provide feedback on your products or service?

We welcome your feedback! Please feel free to share your thoughts, suggestions, or testimonials with us via email or phone. Your input helps us to continuously improve our offerings.